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ScottiBYTE Assist

Remote assistance built for direct, personal support

Connect securely to another computer for responsive desktop viewing and control, clipboard and file sharing, and two-way voice communication.

Latest release

Windows

64-bit Windows installer

Version

  • Windows 10 or Windows 11
  • Full mouse, keyboard, drag-and-scroll control
  • Elevated administrator and UAC support
  • Voice, clipboard, and file sharing

Ubuntu Linux

64-bit Debian package

Version

  • Supports Ubuntu 24.04 LTS and 26.04 LTS
  • X11 and Wayland remote desktop support
  • Full mouse, keyboard, drag-and-scroll control
  • Voice, clipboard, and file sharing

How a support session works

1

Open Assist

The person receiving assistance opens the client and receives a temporary six-digit support code.

2

Share the code

Give the temporary code only to the person who will provide support.

3

Approve access

Desktop viewing and remote control begin only after the customer approves the requested display.

Support codes are temporary. Remote desktop capture does not begin automatically when a session connects. The customer remains in control of display approval and can end the session at any time.